01959 543 660

A department of H S Walsh and Sons Ltd

Terms & Conditions

Please note that product prices are shown ex VAT - the VAT amount (20%) only applies to Great Britain & N.Ireland

Conditions of Sale

Ownership of goods will pass to the purchaser when H S Walsh and Sons Limited receives full payment. Where goods are lost, damaged or destroyed after delivery and ownership has yet to pass, the purchaser will indemnify H S Walsh and Sons Limited against any loss incurred, provided such loss, damage or destruction does not result from H S Walsh and Sons Limited negligence.


Payment must be made by credit/debit card at time of purchase. If however you have an authorised credit facility with our company you will need to insert your account number (e.g. ABCD123) at point of login. If in any doubt please contact our Accounts Department on +44 (0)1959 543 660.

Invoice Value

Our minimum invoice value is £5 for the UK Mainland (this amount is exclusive of packing, carriage and VAT charges). All goods are invoiced at prices ruling at date of dispatch.

Value Added Tax

Where a delivery address is selected that falls inside the EU fiscal area, VAT will be added on the Checkout page at the standard rate as defined by HM Government in the United Kingdom.

Packing & Carriage Charge

All orders, irrespective of value, are subject to packing and carriage charges and will be sent registered post or receipted carrier. The following prices include postage, packing and insurance and will be added at the Checkout before payment.

Certain items which can't go by standard post have artificially high weight values to account for special packing and/or carriage.


We have excellent stocks and most orders are completed within 48 hours of receipt. Delivery, whether by post or carrier can extend that time by 2-5 days.

Lost Or Damaged Goods

On receipt of goods, always write 'UNCHECKED' beside your signature as required by our insurers. No responsibility can be accepted for non-delivery unless the carrier and ourselves are informed in writing within 14 days of advice. Contents damaged or contents missing must be signed for accordingly (if possible) and reported to the carriers and ourselves in writing within 3 days of delivery.

Returned Items

Returned goods can only be credited if returned in perfect condition, within 30 days of the invoice date, with the respective invoice number and date and where applicable, in the original packing.

Unless the item is faulty the customer will bear the costs of returning the goods.

Goods that have been returned for credit that have been correctly supplied might be subject to a 10% handling charge.


For orders in excess of £10,000 where stock, materials or parts are bought in to fulfil the order and the order is then subsequently canceled, a cancellation fee of 25% will be charged.

Outstanding Items

All items available from stock are dispatched at the time of handling your orders. Goods not in stock will be dispatched as soon as they are available, unless otherwise directed. We will advise you if there is going to be a long delay on goods ordered that aren't in stock.

Export Trading Terms

We are sorry we cannot process orders under £15.00 goods value. All orders from non-account holders must be paid for in full prior to despatch. Letters of credit will only be accepted for transactions in excess of £5000.00. If you are unsure regarding remittance of funds please contact Mrs Averil Batting at Biggin Hill Head Office or email export@hswalsh.com.

Shipments Outside UK

We have no control over taxes, customs and fees on orders sent outside of the UK. Please contact your local customs office for details of any possible charges prior to placing your order. We will not be liable for any charges relating to non-payment of customs or duty fees or return shipping costs incurred for refused shipments.