Grayson Clocks wishes to demonstrate an open disclosure policy. We wish to build your trust and confidence in our company on the Internet by promoting fair information practices.
As part of our ongoing commitment to your privacy, we disclose details about our use of the data that we gather within this website.
Privacy Statement Notification
This Privacy Statement discloses our information gathering and dissemination practices for this website (www.graysonclocks.com) and notifies you about:
- The personal data that is collected from you through the website
- Who is collecting the information
- How the information is used
- With whom the information may be shared
- Choices available to you regarding collection, use and distribution of the information
- The security procedures that are in place to protect the loss, misuse or alteration of information under our control
- How you can correct any inaccuracies in the information
As a valued customer, we ask you to provide us with personal information such as your name, email address and phone number. We also ask you to choose a password and some memorable information in order to access some of our services. We need your email address in order to send you confirmation orders. As a customer, you can elect to receive email newsletters from us detailing new features and special offers. You can unsubscribe from these emails at any time using the link at the bottom of the email.
We need your phone number if we need to return your calls or contact you urgently (for example, to confirm order details). We ask you where you heard about us and use this information to analyse the effectiveness of our marketing activities. We log domain names and IP addresses for our internal site traffic statistics.
Newsletter & Mailings Policy
By default, when you enter your user details for trading, the option asking if you would like to receive our newsletters is turned off. If you opt to receive our newsletters, you can unsubscribe at any time by clicking the link at the bottom of the email.
We at Grayson Clocks are constantly using the latest technology to ensure that we are able to give you the most effective, safe, informative and enjoyable experience on our site. A cookie is a small text file that can be placed on your PC's hard drive when you visit a website and is generally used to store user preferences and information. Providing your browser is configured to accept cookies, you can add items to the shopping basket, leave and re-visit the site (within a reasonable number of days) whereupon your basket will be as you previously left it.
Our cookies are never used to store personal information, passwords or bank details and you can be assured that information stored in cookies sent by this website cannot be accessed by any other website.
Our payment gateway provider utilises Secure Socket Layer 128 Bit Encryption technology to protect personal payment information and also validates information with sophisticated algorithms to detect questionable data. Grayson Clocks do not store credit or debit card details. Credit and debit card details are taken by our secure 3rd party payment gateway provider. The provider passes your card details to our bank for authorisation of the transaction and for payment.
Sharing Of Information Gathered
Neither Grayson Clocks nor our secure 3rd party payment gateway provider share, disseminate or sell any personal information to other 3rd parties.
Changes To This Privacy Statement
Any material changes in the way this site uses personal information will be described in future versions of this Privacy Statement. If you have questions or concerns regarding this statement, please write to us at: Grayson Clocks, HUNTER HOUSE BIGGIN HILL AIRPORT CHURCHILL WAY BIGGIN HILL KENT TN16 3BN.